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From the Mayor: Whom to Contact for Power Outages, the Smell of Fire or Gas, and Suspicious Persons, Activities, and Packages PDF Print Email

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By Mary C. Marvin, Mayor, Village of Bronxville

Jul. 24, 2019:  As the village recovers from what most now believe was a “microburst” during the recent storm on Wednesday night, our recap meeting offered many insights into process and procedures.

But first and foremost, I want to thank the exemplary human effort by our village police and public works departments and the Eastchester Fire Department. Their service, to a person, was professional, efficient, and compassionate. A thank-you also to all our affected residents who demonstrated their usual grace and kindness under pressure.

As an overarching government, we continue to strive to have the best response time for any villager in need of help.

To receive the most expeditious response both in terms of time and manpower, the following are some guidelines to help us out.

Power Outage

Per Con Edison’s protocol, the police desks cannot call in individual customer outages and do not receive any information from Con Ed as to the time frame for service restoration.

As a consequence, it is so important not to call the police desk at the onset of a power outage, as the phone lines need to be left open for 911 calls, medical dispatch, and power-related emergencies. Until additional officers can be called in, there is only one officer on dispatch duty to answer the five trunk lines and 911 lines.

As example, during one three-minute period at the onset of the recent storm, 75 calls were received reporting outages and asking if neighbors had power and/or when power would be restored. The desk officer had to be uncustomarily abrupt in order to leave lines open for emergencies where even seconds count.

As example, the dispatch officer had to get aid for a house fire and monitor seven locations where live wires were downed. Three additional officers arrived from their homes within 20 minutes of these incidents with another seven arriving within the hour.

If you do experience a power outage, immediately call 1-800-CONED or log on to their website. Con Ed requires each individual home to report, and knowing your neighbor reported their outage does not cover your home.

The Con Ed website is also the source of estimated power resumption time. What information we receive from Con Ed as a village is conveyed via our Swift Reach emergency alert phone, text, and email system. To sign up, go to www.VillageofBronxville.com website. On the police page, look for Emergency Alerts – Swift 911 and add your contact information.

During an outage, stay at home, as every downed wire should be prudently thought to be live. If you notice a wire down on your property, call 914-337-0500 or 911 immediately, again assuming it could be live. If in a car is under wires, remain in the vehicle and call 911.

As a corollary, our public works crews, though at the ready on duty, cannot begin tree or debris clean-up until Con Edison certifies that any nearby wires are not live.

Also, during a storm or wind event, please don’t be tempted to drive around and survey the damage, as added traffic can delay the response time to critical situations.

A call to neighbors, elderly or alone, has also helped in countless ways. Turning off air conditioning units, in particular, can also save subsequent damage if there should be a surge when power is restored.

The Smell of Fire or Gas

If you can smell gas, it is actually the chemical additive, as the gas is odorless. As our police desk responds to emergencies on both 914-337-0500 and 911, call the PD immediately from outside your residence. Do not make an effort to put out the fire; rather, exit immediately and our officer will call Con Ed and/or the Eastchester Fire Department.

Burglary

If you believe someone has been in your home, do not enter and do not touch anything if exiting so as to preserve evidence and fingerprints. Call 911 from a neighbor’s phone or at a distance from your home.

Suspicious Persons/Activities/Packages

Never hesitate, if you notice something out of the norm, to call the police and let them decide if the activity is abnormal, as often time is of the essence and even a small delay has hampered apprehension.

Flood Water

If any amount of water has accumulated on a street, turn around and try another route. Flash flooding is aptly named and is truly flash in nature, and even a relatively small depth of water can carry a car away.

Gas Leaf Blowers

There is currently a suspension of the annual summer ban on their use for the next week because of the massive cleanup needed throughout the village.

Post moratorium, kindly call the regular police number, 914-337-0500, to report unauthorized use.

Photo by N. Bower 

Editor's note: As a public service, MyhometownBronxville publishes articles from local institutions, officeholders, and individuals. MyhometownBronxville does not fact-check statements therein, and any opinions expressed do not necessarily reflect the thinking of its staff.

 

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Government & History Directory

Bronxville Overview

Bronxville Overview

Bronxville is a quaint village (one square mile) located just 16 miles north of midtown Manhattan (roughly 30 minutes on the train) and has a population of approximately 6,500. It is known as a premier community with an excellent public school (K-12) and easy access to Manhattan. Bronxville offers many amenities including an attractive business district, a hospital (Lawrence Hospital), public paddle and tennis courts, fine dining at local restaurants, two private country clubs and a community library.

While the earliest settlers of Bronxville date back to the first half of the 18th century, the history of the modern suburb of Bronxville began in 1890 when William Van Duzer Lawrence purchased a farm and commissioned the architect, William A. Bates, to design a planned community of houses for well-known artists and professionals that became a thriving art colony. This community, now called Lawrence Park, is listed on the National register of Historic Places and many of the homes still have artists’ studios. A neighborhood association within Lawrence Park called “The Hilltop Association” keeps this heritage alive with art shows and other events for neighbors.

Bronxville offers many charming neighborhoods as well as a variety of living options for residents including single family homes, town houses, cooperatives and condominiums. One of the chief benefits of living in “the village” is that your children can attend the Bronxville School.

The Bronxville postal zone (10708, known as “Bronxville PO”) includes the village of Bronxville as well as the Chester Heights section of Eastchester, parts of Tuckahoe and the Lawrence Park West, Cedar Knolls, Armour Villa and Longvale sections of Yonkers. Many of these areas have their own distinct character. For instance, the Armour Villa section has many historic homes and even has its own newsletter called “The Villa Voice” which reports on neighborhood news.

Bronxville Village Government Directory

Village of Bronxville Administrative Offices
337-6500
Open 9:00am - 4pm excluding holidays and weekends


Bronxville Police Department
337-0500
Open 24 hours


Bronxville Parking Violations
337-2024
Open 9:00am - 4pm excluding holidays and weekends


Bronxville Fire Deparment
793-6400


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